Mr-Santa Christmas Letters

SEALED WITH SHEER MAGIC

Create Your Beautiful Personalised letter from santa from £4.99

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MR SANTA IS READY TO WRITE

Send a slice of sheer magic through the mail this Christmas by treating a lucky child to their very own personalised letter from The North Pole.

Just follow the simple steps below to create a deliciously unique greeting from Santa which will remind your child to keep up the good behavior if they want to avoid this year’s Naughty List!

Begin by choosing your favourite festive theme from Mr Santa’s selection of three gorgeous designs.

Your letter is then composed in Santa’s Design Studio using the special details that you provide, before being sent to The Elf Workshop for immediate production.

Frequently asked questions

Below are our frequently asked questions, please check these before contacting us – as they may be able to help you first.
How do I create my personalised letter from Mr Santa?

It couldn’t be easier!

Begin by choosing your favourite letter design from the selection of three templates.

Now simply enter the special information that Mr Santa will use to create the personalised Christmas magic!

This includes details of your child’s name, age, gender, location on Christmas Eve night, name of their best friend, and a present on their Christmas Wish List.

You can then take a peek at a preview of how the final design will look with the personalised details you have provided.

If you wish Mr Santa’s letter to include a small pouch of special Reindeer Food to leave out on the night of Christmas Eve, you can choose to select this optional extra for an additional £0.99.

Now simply move through the easy Checkout process until your order is complete!

How much do I pay for the letters and shipping costs?

A personalised letter from Mr Santa is available for just £5.99, including free shipping in the UK.
Shipping costs for rest of the world is £1.99.

A pouch of Reindeer Food can also be added to your order for just £0.99.

Simply select this option when completing your order details.

When will my letter arrive?

Each letter will be sent to The Elf Workshop for production within hours of receipt of your order.

During the Checkout process, you can choose to have your letter despatched immediately if you’re making Early Bird plans for Christmas this year.

Alternatively, you can choose to wait and have your letter posted in early December to ensure that it arrives in plenty of time before the big day.

The Elf Workshop must receive your order before 22nd December to guarantee delivery before Christmas Day.

How can I pay for my order? Is it safe?

Mr Santa accepts payment by Credit Cards, Debit Cards and Visa Cards.

Stripe 64-bit encryption is used when processing your payment to completely protect your card details.

How do I know that my order has been submitted successfully?

You will be guided to the Elf Workshop’s Checkout Success screen after submitting your order.

This screen will confirm that The Elf Workshop has received your order and that your letter will soon be entering production.

If you have not viewed this screen, or if you have any doubts at all, then please just use the contact form below to get in touch with Elf Admin.

Is it safe for me to submit a child’s personal details to Mr Santa?

Yes, it’s 100% safe.

You only need to provide us with very general information in order to create your personalised letter.

These details are not used for any other purpose, they are not passed onto any other company or individual, and we do not store them after your order has been completed.

Can I make changes to my letter after I’ve checked out?

After we have received your order details, your letter is sent into production very quickly, so unfortunately it may not always be possible to make edits after payment has been processed.

However, please use the contact form below as early as possible to see if we may still have time to make amendments to your order before it is produced in the Elf Workshop.

How are the letters printed?

Each personalised letter is printed on premium quality 120 gsm paper stock.
The beautiful designs are created using litho-printed artwork and laser-printed text for a crisp finish.

What is the Reindeer Food made of?

The pouches of ‘Reindeer Food’ are made from a mixture of oats and glitter.

As you may expect, this Christmas Eve treat is only intended for Santa’s magic reindeer, and is not fit for consumption by humans, pets, or any other non-magical animals!

Supervision is strongly advised around very young or hungry children when handling Reindeer Food!

How can I contact Mr Santa to discuss a query or resolve a problem?

It’s easy!
Simply drop us a line using the contact form below.

A member of our Elf Admin team will be in touch with you as soon as possible to offer any guidance or help that you may need.

SEND A MESSAGE TO MR SANTA

PLEASE REVIEW THE CHIEF ELF’S FAQS ABOVE BEFORE CONTACTING SANTA, AS YOU MAY FIND AN IMMEDIATE ANSWER TO YOUR QUESTION.

IF YOU CAN’T FIND WHAT YOU’RE LOOKING FOR, PLEASE COMPLETE THE SIMPLE FORM BELOW. A MEMBER OF OUR ELF ADMIN TEAM WILL BE IN TOUCH VERY SHORTLY.

Contact Us

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